This Retainer Ships Inside a Management Plan
Predictable monthly retainers that keep your website updated, secure, backed up, and monitored, on any platform, including custom PHP/CodeIgniter applications.
AI operations
Production-Safe AI Management
Everyone ships AI features. Almost nobody maintains them. This is the retainer that watches answer quality, token spend, and model changes so your assistant stays accurate after launch day.
What Is Production-Safe AI Management?
Production-Safe AI Management is ongoing operations for AI features: answer-quality monitoring, hallucination spot-checks, token budget reports, content re-indexing, and prompt or model updates as APIs evolve. It ships as the AI Operations tier of our management retainers, from $497/month, and it is mandatory on every AI assistant we build.
What breaks in an unmonitored AI feature?
Four things, quietly. Answers drift as your content diverges from the index; models get deprecated and behavior shifts under you; token costs creep with traffic; and edge-case hallucinations accumulate where nobody's testing. None announces itself; users just stop trusting the widget.
Four quiet failures
Answers drift
Your content changes, the index doesn't.
Models deprecated
Behavior shifts under you, unannounced.
Token costs creep
Spend grows quietly with traffic.
Hallucinations build up
Edge cases nobody is testing for.
What does the service actually do, month to month?
Scheduled answer-quality runs against a wrong-answer test suite, hallucination spot-checks on live transcripts, a token spend report with anomalies flagged, re-indexing on content changes, and prompt or model migrations when providers change APIs. It is ops discipline applied to a new kind of system, from the team that also runs your website on the Website Management page.
Why production-safe as a standard?
Because we don't ship unmonitored AI, as policy. Every assistant we build carries this retainer from day one, on the knowledge base page. The alternative, a chat toy that confidently misquotes your refund policy, costs more than the retainer in one bad month.
What Pairs With Production-Safe AI Management?
The Knowledge Base Build This Retainer Was Made For
Grounded AI assistants built from your actual content, tested against wrong answers, capped with a token budget, and monitored in production.
A Custom Chatbot Monitored Under the Same Rules
A custom chatbot built and monitored under the same production-safe rules.
What Other AI Features Need Production-Safe Monitoring?
Semantic Product Search Needs the Same Monitoring
Catalog-aware search drifts the same way a chatbot does: quality checks and re-indexing keep it accurate.
Audit an AI Feature You Built Elsewhere Before You Commit
What the audit checks on an existing AI build before it joins a monitoring retainer.
Going deeper
Production-safe AI questions
What is production-safe AI management?
Ongoing operations for AI features in production: quality monitoring, hallucination checks, cost reporting, re-indexing, and model updates. Maintenance, but for the part of your site that talks.
Why can't my regular developer do this?
They can, if they build the test suites, watch the provider changelogs, and check transcripts monthly. Most don't, not from laziness but because it's a new discipline with no established runbook. It's our runbook.
How much does it cost?
From $497/month as the AI Operations retainer tier. It includes the full Growth tier underneath, so it replaces, not stacks on, a standard retainer.
We built our chatbot elsewhere. Can you take it over?
Usually, yes, including AI features an app like Replit shipped as part of its generated backend. We audit the build first ($795), wrap it in a test suite, and take it from there. Some builds are unsalvageable, and the audit will say so before you commit to anything. If it needs rebuilding rather than rescuing, that is what our chatbot build covers.
What's a token budget and why does it matter?
The hard cap on what your AI feature can spend per period. Without one, a traffic spike or a scraping bot turns into an invoice. Every assistant we manage has one; yours should too.
AI operations
Get Production-Safe AI Management for Your Site.
The $795 audit covers your AI feature too: it checks answer quality, token spend, and what happens the day the model behind it changes.