The Full Knowledge Base Behind a Grounded Chatbot
Grounded AI assistants built from your actual content, tested against wrong answers, capped with a token budget, and monitored in production.
AI assistants
Custom AI Chatbot for Business, Grounded in Your Content
Not a chat toy with a personality. A support agent that answers from your documents, declines what it can't source, and hands humans the conversations that need one.
What Is a Custom AI Chatbot for Business?
A grounded business chatbot answers only from your content, retrieved at question time. Ours costs $4,500 fixed for the base build (docs/FAQs/policies, wrong-answer test suite, token caps, human escalation) plus mandatory production monitoring from $497/month. Generic SaaS widgets cost less and know nothing about your business; that's the actual trade.
SaaS widget, in-house build, or custom grounded build?
Three real options. SaaS widgets deploy fast and answer from scripts or nothing. In-house RAG builds take months and a team. A custom grounded build on a proven boilerplate lands between: your content, production discipline, weeks not months. The deciding question is what a wrong answer costs you; if the answer is money or trust, scripts and improvisation are out.
What grounded buys you in practice
Answers with sources. The bot cites which document it answered from, declines questions your content doesn't cover, and escalates to a human with a clean summary. The wrong-answer test suite runs before launch and keeps running in production. The full mechanics live on the knowledge-base page.
The costs nobody quotes you
Tokens, re-indexing, and monitoring. Tokens are a real per-conversation cost that scales with traffic; re-indexing keeps answers current as your content changes; monitoring catches drift before customers do. All three live in the mandatory attach, from $497/month, on the Website Management page, priced and published because surprise costs are how AI projects die.
What Pairs With a Custom AI Chatbot Build?
Check AI-Readiness Before You Build a Chatbot
An AI-readiness assessment before anything gets built.
Mandatory Monitoring Lives Under a Management Retainer
Predictable monthly retainers that keep your website updated, secure, backed up, and monitored, on any platform, including custom PHP/CodeIgniter applications.
Does the Chatbot Work on WordPress, Shopify, or Webflow?
Adding a Grounded Chatbot to a Shopify Store
The same grounded, tested approach, wired into a Shopify storefront.
Adding a Grounded Chatbot to a Webflow Site
A lightweight widget embed on Webflow, answering only from your own content.
What Other AI Features Pair With a Chatbot?
Add Semantic Product Search Alongside Your Chatbot
Catalog-aware search and guided selling for stores that want both a chatbot and better search.
How Production-Safe Monitoring Keeps This Chatbot Honest
The dedicated page behind the mandatory monitoring attach: answer-quality checks, hallucination spot-checks, and token budgets.
Going deeper
AI chatbot questions
How do I add an AI chatbot to my website?
Choose grounding first, widget second: decide what content the bot may answer from, then pick the build that enforces it. Ours embeds as a lightweight widget on any platform and answers only from your indexed content.
What does a business chatbot cost?
$4,500 fixed for the base build, from $497/month for the mandatory monitoring. The boilerplate is why we can hold that price against a fully custom scope.
Can it answer questions about my prices and policies?
Yes, and that's precisely where grounding matters most: it quotes your published prices and policies verbatim from the indexed source, and the test suite includes traps for exactly these.
What happens when it doesn't know the answer?
It says so and escalates: the visitor gets a human handoff, and your team gets the transcript plus a summary. A bot that guesses instead of escalating is a liability, not a feature.
AI assistants
Build a Custom AI Chatbot That Knows Your Business.
Before you scope a chatbot build, the audit checks whether your content is even structured well enough to ground one.